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Kia EV Services

The power to service your electric car

We built your electric car to be clean, green, efficient – and great fun to drive. Kia EV Services make sure it stays that way.

The new technology that powers your Kia electric car needs the right skills and equipment to maintain it. Kia has them covered. Our service technicians are trained electric vehicle experts. Our workshops are equipped with the latest special tools and receive technical and safety updates. So simply plug into our dealership network for great EV service.

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Find what you and your Kia EV need

Expert EV service

Trained to care for your Kia EV

All Kia technicians attend regular vehicle-specific training sessions that keeping them up to date with Kia EV technology, and servicing and maintenance skills and techniques. At least one technician in every Kia workshop is certified to the highest level for working on a high-voltage system.

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    Specialist tools for
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    The unique technology of an electric car requires specialist tools for its servicing and maintenance:

    • The Kia Battery Balancer T200 prolongs HV battery life, cell by cell.

    • The Kia Diagnostic System automatically checks vehicle systems.

    What’s more, after every service, your Kia will be returned fully charged.

Tailored maintenance

Regular maintenance in line with the manufacturer's, recommended schedule is essential to keep your Kia electric car performing at its best, and safest. To be sure your Kia is fully and correctly maintained, download the vehicle-specific maintenance schedule below and book an appointment at your Kia dealership.

Book an appointment

  • Peace of mind with the Kia Prepaid Maintenance contract

    Your Kia electric car, like any vehicle, still needs regular maintenance and inspections to ensure it runs efficiently and safely, for your driving pleasure and peace of mind. And for even greater peace of mind, you can choose Kia Prepaid Maintenance. This covers all the service maintenance visits for your Kia EV for the next X years. Ask your authorised Kia dealership for more details.

    Choose the Kia Prepaid Maintenance contract for:

    • convenience
    • fixed labour and parts costs
    • no additional service invoices
    • regular maintenance service reminders

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  • Prolonging your battery’s life with coolant fluid

    The life of your Kia’s HV (high-voltage) battery depends very much on how well it is maintained. Proper care will help to extend its lifetime and optimise its performance. Essential maintenance involves replacement of the low-conductivity coolant every three years or 45,000 km – whichever is sooner. This coolant is specially formulated to dissipate heat from the battery, in order to help it perform better and last longer.

    Replacement according to the maintenance schedule will help prolong the life of your Kia's high-voltage battery.

    Prolonging your battery%E2%80%99s life with coolant fluid
  • Safe tyre maintenance

    Safe tyre maintenance

    Tyres play a vital part in driving safety in any type of vehicle, as they are the the only part of the vehicle that has contact with the road. Grip, steering, cornering, braking and accelerating all rely on well-performing tyres in good condition. Because the weight of the battery might affect your tyres’ longevity, it is especially important to keep them regularly checked and well maintained. Find out how below.

    Kia wheels and tyres

Charging power in your hands

Charging the battery of your Kia electric car is simple. All you need is a charger and a connecting cable. If you have a mobile phone or electric toothbrush, you’re already doing something very similar.

  • How to charge

    How long charging takes varies, depending on the vehicle’s on-board charger (OBC), the charging cable, the charger and the power supply.

    The OBC dictates your choice of cable and charger. There is a choice of one- or three-phase cables and chargers (three-phase cables generally charge faster). Your home power supply – whether it is one- or three-phase and how many kilowatts – is the final factor that affects the charging time.

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  • Charging at home

    Just like other electric devices, most Kia EV drivers charge their car at home. With a convenient wall box charger installed, the battery can be charged overnight so it‘s ready and waiting for you to drive off with full power in the morning.

    Ask your dealer for more information

  • Public charging

    Your personal KiaCharge card gives you access to the largest and fastest-growing public charging network in Europe. With the KiaCharge card and app, you can easily find the charging station you need, plan a route, monitor usage and keep track of how much you are spending on public charging, with monthly billing.

    Find out more
  • Charging cable

    Charging cable

    A Mode 3 charging cable provides the fastest-possible (AC) charging at both public- and home-charging points. At smart charging points, it also enables you to see the battery’s charging status. The cable automatically locks to the car and the charging point.

    Download brochure

Make your EV extra special

Made by Kia, for Kia. That‘s what makes Kia Genuine Parts and Accessories the best choice for your Kia EV. They help to make your Kia look its best, perform at its best, and make every journey your best one yet.

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    How clean do you want your air?

  • The Kia Genuine Cabin Air Filter helps eliminate unpleasant smells, gases and allergens. It should be replaced in your Kia EV every two years or 30,000 km to maintain optimum performance. Choose from a standard particle filter, active carbon filter (ideal for dust allergies and asthma sufferers) and bionic filter (resistant to bacteria and mildew growth).

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    Alloy wheel kit 17"

    Sporty and broad five-spoke alloy wheel design, 7.0Jx17, suitable for 215/55 R17 tyres. The kit includes a cap and five nuts.

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    Textile floor mats, velour

    Keep your cabin unblemished for longer. Tailor-made to fit the footwells perfectly, they feature the vehicle logo in the front row and are held in place with fixing points and an anti-slip backing.

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    All weather mats, with grey accent

    Don’t worry about the wet, mud or sand. These durable custom-made mats carry a vehicle logo in grey and fixing points to hold them firmly in place. They feature a distinctive design that perfectly matches the trunk liner, which follows the same theme.

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    Trunk liner

    This durable, anti-slip and waterproof liner with raised edges protects the trunk area from wet, muddy or grimy things. It features the same design theme as the all-weather mats to complement the interior of your Kia vehicle.

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    Roof bars, aluminium

    Light and easy to install, these strong and perfectly fitting aluminium roof bars help transport everything you could possibly need.

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    Rear-bumper protection foil, transparent

    Enjoy peace of mind when loading and unloading frequently – reliable protection from possible scrapes and scuffs. Available also in black.

    Your questions answered

    What is the total cost of ownership of a battery-electric vehicle?

    Because it has fewer moving parts, an electric vehicle generally requires less maintenance. This reduces its cost of ownership compared with a petrol- or diesel- engine vehicle. Kia Prepaid Maintenance fixes labour and parts costs for future servicing, for extra peace of mind.

    How often will my Kia electric car need servicing?

    This will depend on its age and mileage. You can find the service schedules for different models here:

    Find out more
    How can I make my battery last as long as possible before replacement?

    Taking good care of your battery is essential. Kia workshops have the specialist equipment – such as the Kia Battery Balancer – to help. Regularly replacing the low- conductivity coolant (every three years or 45,000 km) also plays a key role in extending battery life.

    How do I charge my Kia EV at home?

    A wall box charger fitted at your home is a convenient way to charge your Kia EV. We supply and fit the charger for you. Ask your dealership for details.

    Why is the service warning light on?

    There are several possible reasons. Your authorised Kia dealership will be able to quickly identify the issue using specialist diagnostic equipment.

    Why is the power warning light on?

    The most likely reason is that it’s time to recharge the car’s battery. You should do this immediately. If the light is still on after the battery has been charged, your authorised Kia dealership will be able to identify the issue.

    What should I do if my Kia EV breaks down?

    You can get help at the roadside by contacting the Kia call centre, or your nearest dealership. If you have signed up for the Kia Roadside Assistance Service you will be prepared for this situation and help will quickly be on its way.